Digital Delivery 

Welcome to Encom Group.
This Digital Delivery Policy explains how our digital products are delivered after purchase.

1. Digital Product Delivery

All products sold on Encom Group are digital products and are delivered electronically. No physical items will be shipped.

After completing your checkout and successful payment, you may receive your download link directly on the checkout confirmation page.

If the download page does not appear due to a temporary error or technical issue, please do not worry — your download link will also be automatically sent to your email address immediately after purchase.

2. Delivery Time

Most digital products are delivered instantly after payment confirmation.

In some cases, delivery may take a few minutes because of:

• Payment verification

• Email processing delays

• Temporary technical issues

Please allow up to 15–30 minutes for delivery before contacting support.

3. Download Access

Customers must provide a valid email address during checkout to receive their digital files successfully.

Please also check:

• Spam/Junk folder

• Promotions tab (for Gmail users)

4. Technical Support

If you experience any problems downloading or accessing your files, our support team is here to help.

Contact us at:
support.encomgroup@gmail.com
+44 7554 542562

5. Usage Policy

All digital products sold by Encom Group are protected by copyright and are intended for personal or licensed business use only.

You may not:

• Resell

• Redistribute

• Share files publicly

• Copy or reproduce products for resale

without permission from Encom Group.

6. Contact Information

If you have any questions regarding this policy or your order, please contact us:

Encom Group
Email: support.encomgroup@gmail.com
Phone: +44 7554 542562